Thank you for choosing ReviQuiz. We strive to provide the best educational and quiz-taking experience possible. Because our products are digital and delivered instantly via the internet, we have established the following Refund and Returns Policy.
1. Digital Products and Services
Due to the nature of digital content, once a quiz, study guide, or premium access is purchased and delivered to your account or downloaded, it is generally considered “used.” Unlike physical goods, digital assets cannot be “returned” in the traditional sense.
2. Refund Eligibility
We offer refunds under the following specific circumstances:
- Duplicate Purchase: If you accidentally purchased the same product/subscription twice within a 24-hour period, we will refund the duplicate transaction.
- Technical Issues: If you are unable to access the content due to a technical error on our part that we cannot resolve within 72 hours of being notified, you may be eligible for a refund.
- Non-Delivery: If you do not receive access to the digital product after payment and our system shows it was never accessed.
3. Subscription Cancellations
If you have a recurring subscription with ReviQuiz:
- Cancellation: You may cancel your subscription at any time through your account settings. Upon cancellation, you will continue to have access to premium features until the end of your current billing cycle.
- Renewal Refunds: We do not offer refunds for subscription renewals if you forget to cancel. It is the user’s responsibility to manage their subscription status before the renewal date.
4. Change of Mind
We generally do not offer refunds for “change of mind” or if you find the material too easy/hard, as preview samples or descriptions are provided to help you make an informed decision before purchasing.
5. How to Request a Refund
To request a refund, please contact our support team within [7] days of your purchase.
- Email: reviquizs@gmail.com
- Information Required: Please include your name, order number, the email address associated with your account, and a detailed reason for the refund request.
6. Processing Refunds
If your refund is approved, it will be processed, and a credit will automatically be applied to your original method of payment within 5-10 business days. Please note that your bank or credit card company may take additional time to post the refund to your account.
7. Abuse of Policy
ReviQuiz reserves the right to refuse a refund if we find evidence of fraud, refund abuse, or other manipulative behavior that entitles ReviQuiz to a corresponding counterclaim.
8. Contact Us
If you have any questions about our Refund and Returns Policy, please contact us at:
- Website: https://reviquiz.com/
- Email: reviquizs@gmail.com