1. Introduction

ReviQuiz is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, reviquiz.com, and use our services. By using our platform, you consent to the data practices described in this policy.

2. Information We Collect

We may collect and process the following types of information from you:

  • Personal Identification Information: This includes information you provide when you register for an account. Examples include your name, email address, and contact number.
  • Payment Information: We collect payment information necessary to process your subscription fees. This primarily includes details from transactions made via M-Pesa. We do not store your full financial information on our servers. Our integrated third-party payment gateways securely handle the payments.
  • Usage Data: We automatically collect data about your interactions with the platform. This includes your progress in courses. It also includes answers to practice questions and exam simulations. We collect performance analytics, time spent on the platform, and pages visited.
  • Technical Data: We may collect technical information about your device and internet connection. This includes your IP address, browser type, and operating system. This data ensures the platform functions correctly and optimizes it for various devices.

3. How We Use Your Information

We use the information we collect for various business purposes, including to:

  • Provide and Manage Services: To deliver the online educational services, including access to revision materials, question banks, and video courses.
  • Process Payments: To process your subscription payments and manage your account.
  • Personalize Learning: We provide personalized learning paths. These paths include performance analytics based on your usage data. This approach helps you identify and strengthen weak areas.
  • Improve Our Platform: To analyze user behavior and feedback to enhance the user experience, update content, and develop new features.
  • Communicate with You: To send you service-related notifications, marketing communications, and updates about our platform or the NCK exam.
  • Ensure Security: To protect against fraudulent transactions and unauthorized access to your account.

4. Disclosure of Your Information

We may share your information with third parties in the following circumstances:

  • Service Providers: We may share your data with trusted third-party service providers. They perform services on our behalf. These include cloud hosting providers, payment processors, and marketing agencies.
  • Legal Requirements: We may disclose your information if required to do so by law. This may also occur in response to a court order or other legal process.
  • Business Transfers: If a merger, acquisition, or sale of our assets occurs, your information may be transferred. This includes both full and partial asset sales. The transfer would be to the new owner.

5. Your Data Rights

You have certain rights regarding your personal data:

  • Access & Correction: You have the right to request access to the personal data we hold about you. You can also request corrections of any inaccuracies.
  • Data Deletion: You have the right to request the deletion of your personal data, subject to legal and contractual obligations.

6. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.

7. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. We will notify you of any changes by posting the new policy on this page. Your continued use of the platform after any changes constitutes your acceptance of the revised policy.